Privacy Policy
Last updated: September 2026
ThanQYou ("we", "us", "our") operates the ThanQYou mobile application, combining messaging, social features, and an ad-revenue-sharing earning system. This policy explains what information we collect, why, and how you can control it.
1. Information We Collect
Account & Identity
- Full name (as per your government ID), date of birth, gender, phone number, email address
- Government ID details for KYC verification (Aadhaar or Passport number, front/back document images, a selfie photo) — required before your first payout
- Username and public profile information you choose to share (display name, bio, profile photo)
Financial Information
- Bank account number, IFSC code, account holder name, and UPI ID — collected only when you set up payouts
- PAN card details, if your annual earnings cross the threshold requiring it under Indian tax law
- Transaction and payout history within the app
Content You Create
- Chat messages (end-to-end encrypted), voice messages, and shared media
- Social posts, reels, stories, and comments-equivalent interactions (likes, saves, shares)
- Call metadata (who you called, when, duration) for calls made through the app
Device & Usage Information
- Device contacts (used only to show you which contacts already use ThanQYou for the Chat feature — never used for Social)
- Camera and microphone access, used only when you actively record a photo/video/voice message or make a call
- Approximate location (used for country-based earning-rate calculation and fraud prevention)
- Device identifiers, app usage patterns, and crash/performance diagnostics
2. How We Use Your Information
- To create and secure your account, and verify your identity for payouts
- To calculate your share of ad revenue under our revenue-share model (see Terms of Service)
- To process payouts via our payment partner, Cashfree
- To deliver notifications, calls, and messages
- To detect fraud, enforce our Community Guidelines, and maintain platform safety
- To improve the app and fix issues
We do not sell your personal data. We share data only with the service providers below, strictly to operate the app, and never for their own independent marketing purposes.
3. Third-Party Services We Use
| Service | Purpose |
|---|---|
| Firebase (Google) | Authentication (phone OTP), push notifications |
| Supabase | Database, file storage, backend logic |
| Cashfree | Payment processing and payouts |
| Agora | Voice and video call infrastructure |
| Google AdMob | Advertising that funds the revenue-share pool |
4. Chat Encryption
Direct messages in the Chat tab are end-to-end encrypted. We cannot read the content of your private messages. We may act on user reports of messages that violate our Community Guidelines, based on what the reporting user shares with us.
5. Data Retention
We retain your account data for as long as your account is active. KYC documents are retained as required for compliance and fraud-prevention purposes even after account deletion, for the minimum period required by applicable law. Chat messages and social content are deleted when you delete them, or when you delete your account (see our Account Deletion page).
6. Your Rights
- Access and review the personal data we hold about you
- Correct inaccurate information via your profile settings
- Request deletion of your account and associated data
- Opt out of non-essential notifications
7. Children's Privacy
ThanQYou requires users to be at least 15 years old. We do not knowingly collect data from children under this age. If you believe a minor has created an account in violation of this policy, contact us using the details below.
8. Security
We use industry-standard security practices including encrypted connections, access-controlled databases, and server-side verification for all financial operations. No system is completely secure, and we encourage you to use a strong, unique password-equivalent security practice on your device.
9. Changes to This Policy
We may update this policy from time to time. Material changes will be communicated in-app before they take effect.
10. Contact Us
For privacy questions or data requests: contact@thanqyou.com